· 1 min read

Microsoft Outlook - Exchange Is Unavailable, Outlook Must Be Online Or Connected.

So Outlook was crashing for a users PC (Windows 10/Outlook 2013).  The cause of the crash was a buggy Add-In.  Outlook wouldn’t then login, the username/password dialog kept prompting.

So after checking

autodiscover doing IPCONFIG /flushdns Cached Credentials Hacking the registry

Nothing working… We checked IE and there was a proxy, once the proxy was removed everything starting working, including Windows Update and Microsoft Offline files!

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